YOUR PET IS IMPORTANT TO US!
If we determine that continuing the grooming service would present a threat to your dog's emotional or physical health and/or the safety of the groomer completing the service, we will discontinue services immediately and contact you for pick up. We are not responsible for any pre-existing medical conditions or medical conditions that happen after the service caused by severe matting or condition of the animal.
We might need to use proper restraints including muzzles, grooming loops, groomers helpers, grooming restraints, etc.
If the establishment seems it unsafe to continue services we will discontinue services immediately.