Privacy Policy

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Our Policy

• All pets MUST have rabies vaccine to receive services.
• Puppies need THIRD ROUND at least to receive services.
• Pets with major skin issues will NOT receive services (deep wounds, gashed/tears in skin, flea/tick infestation, ear infection, eye infection.
• Female dogs in heat/pregnant or nursing will NOT receive service.
• Matted pets will need to be shaved according to proceed with bathing services and there will be a dematting fee based on severity and condition of coat.
  
  • (Owner MUST agree to shaving prior to check-in)​
• Overly Aggressive pets will be sent home.
• Extremely stressed pets will be sent home.

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FEES

• NO SHOW to appointment = $30.00.
• Cancelation Fee within 24 hours = $30.00.

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YOUR PET IS IMPORTANT TO US!

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If we determine that continuing the grooming service would present a threat to your dog's emotional or physical health and/or the safety of the groomer completing the service, we will discontinue services immediately and contact you for pick up. We are not responsible for any pre-existing medical conditions or medical conditions that happen after the service caused by severe matting or condition of the animal.

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We might need to use proper restraints including muzzles, grooming loops, groomers helpers, grooming restraints, etc.

If the establishment seems it unsafe to continue services we will discontinue services immediately.